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Providing bill billing services to subscribers of electricity distribution companies (13031465000)
| row | Subservient title | How to provide service |
service link | Service Level Agreement Statement | Frequently asked questions | Service certificate | Link to the service page in the National System of Special People Services | Service survey | Contact number and responding unit |
service guide |
| 1 |
Settlement of subscribers 130314651000 |
non-attendance |
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034-31251070 service desk |
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| 2 |
Tariff change or ampere branching tariff option 13031465102 |
non-attendance |
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034-31251070 service desk |
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| 3 |
Debt settlement of subscribers 13031465101 |
non-attendance |
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034-31251070 service desk |
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| 4 |
Ampere branch tariff extension 13031465109 |
non-attendance |
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034-31251070 service desk |
.jpg "Information"){kind=small} |
| 5 |
Providing records of expenses and payment of subscribers 13031465105 |
non-attendance |
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034-31251070 service desk |
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| 6 |
Issuance of invoice at the end of the course 13031465103 |
non-attendance |
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034-31251070 service desk |
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| 7 |
Dealing with the request to check the customer's bill 13031465104 |
non-attendance |
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034-31251070 service desk |
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| 8 |
Providing consolidated electricity bills of organizations and departments 13031465107 |
non-attendance |
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034-31251070 service desk |
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| 9 |
Declaration of debt based on self-declaration of electricity consumption of subscribers 13031465108 |
non-attendance |
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034-31251070 service desk |
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| 10 |
Dealing with reports of unauthorized use of electricity 13031465110 |
non-attendance |
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034-31251070 service desk |
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Providing services related to the branching of subscribers of electricity distribution companies (13031466000)
| row | Subservient title | How to provide service |
service link | Service Level Agreement Statement | Frequently asked questions | Service certificate | Link to the service page in the National System of Special People Services | Service survey | Contact number and responding unit |
service guide |
| 1 |
Internal relocation of subscriber branch metering equipment 13031466101 |
non-attendance |
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034-31251070 service desk |
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| 2 |
Modify the registered mobile phone number 13031466114 |
non-attendance |
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034-31251070 service desk |
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| 3 |
13031466111 subscriber branch reconnect |
non-attendance |
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034-31251070 service desk |
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| 4 |
Temporary collection of subscriber branch 13031466103 |
non-attendance |
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034-31251070 service desk |
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| 5 |
Testing and replacing the meter of subscribers 13031466108 |
non-attendance |
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034-31251070 service desk |
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| 6 |
Temporarily disconnection of subscribers 13031466110 |
non-attendance |
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034-31251070 service desk |
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| 7 |
Modify the name of subscribers 13031466106 |
non-attendance |
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034-31251070 service desk |
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| 8 |
Modification of the branching service of subscribers 13031466109 |
non-attendance |
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034-31251070 service desk |
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| 9 |
Correction of subscriber information 13031466105 |
non-attendance |
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034-31251070 service desk |
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| 10 |
Permanent collection of 13031466104 subscriber branches |
non-attendance |
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034-31251070 service desk |
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| 11 |
Changing the name of subscribers (change of branch ownership) 13031466107 |
non-attendance |
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034-31251070 service desk |
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| 12 |
Reinstalling subscriber branch 13031466102 |
non-attendance |
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034-31251070 service desk |
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Dealing with requests for branching and changing the amperage of subscribers of electricity distribution companies (13031467000)
| row | Subservient title | How to provide service |
service link | Service Level Agreement Statement | Frequently asked questions | Service certificate | Link to the service page in the National System of Special People Services | Service survey | Contact number and responding unit |
service guide |
| 1 |
Increasing the branching amperage of subscribers 13031467100 |
non-attendance |
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034-31251070 service desk |
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| 2 |
Temporarily reducing the amperage of 13031467105 subscribers |
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034-31251070 service desk |
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| 3 |
Separation or merger of branches of subscribers 13031467103 |
non-attendance |
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034-31251070 service desk |
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| 4 |
Reducing the amperage of the branch of subscribers 13031467101 |
non-attendance |
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034-31251070 service desk |
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| 5 |
Establishment of ampere branch 13031467102 |
non-attendance |
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034-31251070 service desk |
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Providing repair services and protection of the power network (13031977000)
| row | Subservient title | How to provide service |
service link | Service Level Agreement Statement | Frequently asked questions | Service certificate | Link to the service page in the National System of Special People Services | Service survey | Contact number and responding unit |
service guide |
| 1 |
Dealing with the report of theft of electrical equipment and appliances 13031977101 |
non-attendance |
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034-31251070 service desk |
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| 2 |
Fixing the damage to the power grid 13031977100 |
non-attendance |
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034-31251070 service desk |
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| 3 |
Eliminating the risk of dangerous electrical installations |
non-attendance |
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034-31251070 service desk |
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| 4 |
Fixing electricity privacy 13031977103 |
non-attendance |
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034-31251070 service desk |
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Providing solar generator services (13031979000)
| row | Subservient title | How to provide service |
service link | Service Level Agreement Statement | Frequently asked questions | Service certificate | Link to the service page in the National System of Special People Services | Service survey | Contact number and responding unit |
service guide |
| 1 |
Installation of solar generator for electricity customers (special for applicants less than 200 kW) 13031979103 |
non-attendance |
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034-31251070 service desk |
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| 2 |
Providing a report on the delivered energy of solar generators to electricity subscribers (especially for applicants less than 200 kilowatts) 13031979105 |
non-attendance |
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034-31251070 service desk |
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| 3 |
Providing solar generator bills for electricity subscribers (especially for applicants less than 200 kilowatts) |
non-attendance |
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034-31251070 service desk |
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Providing services for solving blackouts and technical problems of electricity (13031980000)
| row | Subservient title | How to provide service |
service link | Service Level Agreement Statement | Frequently asked questions | Service certificate | Link to the service page in the National System of Special People Services | Service survey | Contact number and responding unit |
service guide |
| 1 |
Temporary power outage at the request of the applicant 13031980100 |
non-attendance |
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034-31251070 service desk |
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| 2 |
Solving the voltage problem of the power grid 13031980104 |
non-attendance |
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034-31251070 service desk |
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| 3 |
Fixing the problem of street lighting 13031980105 |
non-attendance |
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034-31251070 service desk |
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| 4 |
Reporting power outages 13031980102 |
non-attendance |
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034-31251070 service desk |
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| 5 |
Fixing blackouts of electricity subscribers 13031980103 |
non-attendance |
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034-31251070 service desk |
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Dealing with and responding to requests from customers in the field of electricity distribution (13031986000)
| row | Subservient title | How to provide service |
service link | Service Level Agreement Statement | Frequently asked questions | Service certificate | Link to the service page in the National System of Special People Services | Service survey | Contact number and responding unit |
service guide |
| 1 |
Providing a list of authorized suppliers of goods related to the electrical industry 13011987100 |
non-attendance |
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034-31251070 service desk |
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| 2 |
Providing a list of approved electrical contractors 13011987107 |
non-attendance |
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034-31251070 service desk |
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Providing instructions and plans for the construction of electrical equipment and panels (13031987104)
| row | Subservient title | How to provide service |
service link | Service Level Agreement Statement | Frequently asked questions | Service certificate | Link to the service page in the National System of Special People Services | Service survey | Contact number and responding unit |
service guide |
| 1 |
View instructions and plans for the construction of electrical panels 13031987104 |
non-attendance |
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034-31251070 service desk |
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Optimizing electricity consumption (13031987000)
| row | Subservient title | How to provide service |
service link | Service Level Agreement Statement | Frequently asked questions | Service certificate | Link to the service page in the National System of Special People Services | Service survey | Contact number and responding unit |
service guide |
| 1 |
Cultivation of electricity consumption management 13032882100 |
non-attendance |
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034-31251215 Consumption Management Office |
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| 2 |
Determining the energy rating of office buildings 13032882103 |
non-attendance |
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034-31251215 Consumption Management Office |
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| 3 |
Peak control of electricity consumption 13032882102 |
non-attendance |
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034-31251215 Consumption Management Office |
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